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How We Handle Your Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the lobby secure. This policy explains what we gather, how we use it, and who we share it with.

Account registration dataPayment and wallet detailsDevice and login recordsSupport conversation historyCookie and session tracking
m888bet How We Handle Your Information
CONTACT US

Reach Our Privacy Team

If you have questions about this policy, want to see what data we hold, or need to update your details, our support team handles privacy requests through the same channels we use for account help. Send your request with your registered email and account ID so we can verify it is you before sharing any information.

Live Chat Open the chat widget in the bottom corner of any page, tell the agent you have a privacy question, and they will either answer directly or escalate to our data team within one business day.
Email Support Send your privacy request to the support email listed in the account settings footer. Include your registered email, account ID and a clear description of what you need so we can process it efficiently.
Account Settings Log in, go to account settings, and check the privacy or data section where you can download a summary of your information, update contact details, or request account closure and deletion.
DATA PRACTICES

How We Protect Your Information

We encrypt your wallet details and login credentials, restrict access to account data within our team, and monitor unusual activity that might signal a breach. Our servers sit behind firewalls, and we update security patches regularly to close known vulnerabilities.

Secure Wallet Storage

Your bKash, Nagad and Rocket identifiers are stored in encrypted fields that our payment processors access only when you initiate a deposit or withdrawal, never exposed in plain text or shared with third parties.

Session Cookies

We use cookies to keep you logged in across page loads, remember your selected language and track which games you visit so we can show relevant suggestions; you can clear them in your browser settings anytime.

Account Security

Each login generates a session token tied to your device fingerprint; if someone tries to access your account from a new device, we send a verification code to your registered mobile number before allowing entry.

Data Retention

Active account records stay live as long as you use the platform; when you close your account, we archive the data for the period required by financial recordkeeping rules, then delete it unless a legal hold applies.

Privacy Policy Questions

We collect your mobile number, email address, wallet identifiers for bKash, Nagad or Rocket, date of birth to confirm you meet age requirements, and device details like IP address and browser type for security monitoring.

Yes, log in and go to account settings where you can download a summary of your registration details, transaction history and support messages, or contact our team to request a full export of your data.

We share transaction data with our payment processors to clear your bKash, Nagad or Rocket deposits and withdrawals, and we may disclose records if required by legal authorities, but we do not sell your details to marketers.

We archive closed accounts for the retention period set by financial and gaming regulations in relevant jurisdictions, typically several years, then delete them unless a legal hold or dispute requires us to keep them longer.

We use session cookies to keep you logged in, preference cookies to remember your language and layout choices, and analytics cookies to see which lobby sections are popular; you can disable them in your browser but some features may not work.

Log in, open account settings, and edit your email, mobile number or wallet identifiers directly; if a field is locked, contact support with your registered email and account ID to request the change.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.